Ensign - why it's a better after sales support

Better after sales support

We promise a lifetime of support, it's as simple as that

If you get a problem in 5, 10 or 20 years to come, call us first. We take our customer support very seriously. You'll be talking to someone who is friendly, knowledgeable and within seconds all your details will be on hand.

Unlike some other water softener companies, we never routinely tell our customers 'we can't help you', 'your water softener is too old', 'you'll have to buy a new one'.

You can trust us to support you now and in the future.

Service beyond your expectations

Buying direct gives you the confidence that you have the full backup of the original equipment manufacturer behind you. We have every part available from stock, our own factory trained on-site engineers and a formidable product and installation knowledge that you simply don't get elsewhere. Our field engineers are available for one-off breakdown work or a full rebuild in 10 to 15 years time.

Remember, our good service isn't expensive, it's priceless
and it's included as standard with every Ensign Water Softener.

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Free home site survey and written fixed price quotation available day, evening and weekends

Better after sales support